Terms & Conditions (Website / Enquiry Form / IVR Use)
Welcome to the SUPREME KNOWLEDGE FOUNDATION website, www.skf.edu.in (“Site”). These Terms and Conditions (“Terms”) govern your access to and use of the Site, including enquiry submissions, IVR communication, student data management, fee-related services, and other college-related services. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Acceptance of Terms
These Terms apply to all users, including students, parents, guardians, staff, and visitors (“Users”).
For users who are minors, a parent or legal guardian confirms that they have reviewed and accepted these Terms on the minor’s behalf.
2. Purpose of the Site
The Site is intended to:
• Collect and manage student and enquiry-related data.
• Facilitate communication through calls, IVR, SMS, WhatsApp, or email.
• Enable fee-related information and payments.
• Share institutional updates, policies, and academic information.
Users agree to:
• Provide accurate and complete information.
• Use the Site only for lawful and legitimate purposes.
• Comply with all applicable laws and institutional policies.
• Refrain from attempting unauthorized access, data misuse, or system disruption.
3. IVR, Call & Communication Consent
By submitting an enquiry or providing contact details on the Site, you expressly consent to being contacted by SUPREME KNOWLEDGE FOUNDATION via:
• IVR calls
• Voice calls
• SMS
• WhatsApp messages
• Emails
This communication may be for admissions, academic updates, fee reminders, or related institutional purposes, even if your number is registered under DND/NDNC, in compliance with applicable telecom regulations.
4. Prohibited Conduct
Users shall not:
• Harass, defame, or harm any individual or institution.
• Attempt to gain unauthorized access to systems or user accounts.
• Upload or transmit malware, viruses, or harmful code.
• Use bots, scraping tools, or automated systems without authorization.
• Misuse student data, payment information, or confidential content.
5. Data Protection & Privacy
• The institution implements reasonable security safeguards to protect user data; however, absolute security cannot be guaranteed.
• Data collected is processed in accordance with our Privacy Policy and applicable data protection laws.
• Parents/guardians provide consent for the collection and processing of a minor’s data.
6. Intellectual Property
• All content on the Site, including logos, text, images, and design, is the intellectual property of SUPREME KNOWLEDGE FOUNDATION and is protected under applicable copyright and trademark laws.
• Any content submitted by users (such as feedback or enquiries) grants the institution a non-exclusive, royalty-free right to use it for institutional purposes.
7. Disclaimer of Warranties
The Site is provided on an “as is” and “as available” basis. SUPREME KNOWLEDGE FOUNDATION does not warrant uninterrupted access, error-free operation, or complete accuracy of content and shall not be liable for issues arising due to third-party services or factors beyond its control.
8. Limitation of Liability
SUPREME KNOWLEDGE FOUNDATION shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or communication systems, to the extent permitted by law.
9. Amendments
The institution reserves the right to modify these Terms at any time. Continued use of the Site constitutes acceptance of the revised Terms.
10. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Courts located in the institution’s jurisdiction shall have exclusive authority.
Additional Laws & Clauses You SHOULD Incorporate (India)
I strongly recommend referencing or aligning with these:
1. Information Technology Act, 2000
2. IT (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011
3. Digital Personal Data Protection Act, 2023 (DPDP Act)
4. TRAI / TCCCPR Regulations (for IVR, calls, SMS, WhatsApp communication)
5. Payment Gateway Terms (if fees are paid online – usually via a separate link)